Archive for January, 2010
By David Scott Peters
As I explained in Part 1, Part 2 and Part 3 of this series of restaurant marketing ideas, you can’t wait for your customers to find you. You have to go to them. This next idea, Part 4 in the series, covers a traditional public relations idea of working with your local media. As an independent restaurant owner, you have to flex your local muscle and become friends with the local media. It will reap rewards for your business as they think of you the next time they need to do a free live remote, or have an opening for a guest, or need their holiday luncheon catered. You never know where the business will come from, but it usually starts with relationships. Read to find out more.
Freebies
Objective:
- Create awareness
- Implement trial
- Increase participation
Basic Idea: Work with local radio stations to give away catered office parties on air once every two weeks on a Friday in order to promote store’s catering abilities. Make sure the demographics of the radio station you choose align with your target customer.
Discuss the opportunity with the promotional director of the radio station. If desired, the number of office party freebies could tie-in with such things as the radio station’s call letters, the 12 days of Christmas, Fourth of July, Memorial Day, Labor Day and more. The products could also be considered part of a “trade” for additional advertising for the business.
How to Implement: Approach radio stations with the office giveaway concept and offer to execute it during ratings periods which occur several times during the year. Consider your food costs when working with radio stations on office giveaways.
Other Considerations: Provide the morning and late-night DJs of local radio stations with drinks and baked goods and to the lunch time DJs, supply free deli sandwiches, pizza, etc., on a sporadic or regular basis depending upon the costs per DJ.
Whether you implement these ideas yourself, or hire a public relations agency to do it for you, I hope the ideas I have shared with you get you started on your guerilla marketing adventures.
Just remember, have your restaurant in order first, then GET OUT! You’ll be amazed at the kind of immediate response you can generate by getting out from inside your four walls.
David Scott Peters is a restaurant expert, coach, trainer and speaker, specializing in systems for independent restaurant owners. He is the nationally acclaimed restaurant coach whose unique “SMART Systems” approach to boosting profits has earned him the title of, “The man who can walk into any restaurant in America and find $10,000 in undiscovered cash before he hits the back door – Guaranteed!” Visit www.TheRestaurantExpert.com for more. Learn more tips, tricks and secrets in David’s free five-part e-course, “How to Explode Your Restaurant Profits NOW!” Simply sign up to receive the e-course at TheRestaurantExpert.com.
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By David Scott Peters
This series of marketing ideas for restaurants is all about getting out of your restaurant. You can take to the streets and give people a reason to come in as I described in Part 1 of this series. You can go to the people around you and show them what they’re missing not coming in as I outlined in Part 2 of this series, and you can take your inside outside. Read on for Part 3 on how to generate more restaurant business fast.
Music to My Ears
Objective:
- Boost weekend business
- Increase community goodwill
Basic Idea: Have local musicians playing inside or outside store location. (For the purpose of this article, think outside.)
How to Implement: Once the performance is scheduled, the key is to advertise to area customers at least two to three weeks in advance.
In suburban locations, weekends (Saturday mornings and Sunday afternoons) can be a good time, particularly if your store is in a busy shopping area. It can draw attention to your store and possibly bring in new customers.
In a downtown location, space permitting, on a bright and sunny day you can have musicians immediately outside the store’s location, especially during lunch in order to provide a lighthearted and fun environment for customers and local area employees.
The cost for musicians, whether you hire professionals/paid musicians, will depend mainly on the local market conditions. The best resource for contacting professionals is your local area radio station DJs or the phone book.
Another option is to use gratis (free) musicians from the local community universities, high schools or community organizations who are interested in having an audience for their music and are happy to play in exchange for that opportunity. A major benefit for gratis musicians is that they will bring supporters, parents, friends, etc., to your location during their performance.
Music Type: Use your imagination. Pick music related to your customer base.
Other entertainment options include a mime or a clown for children, which are very successful in attracting attention and bringing in new customers. But do keep your target market in mind. This is not likely to be a huge success for a fine dining establishment. It’s an idea better suited to the family-friendly variety of restaurants.
Support Materials: Upon scheduling a performance, advertising to the potential customers, is key. Give yourself plenty of time to print flyers, banners, etc., in order to get the word out to the community.
Check back for Part 4 in this series of restaurant marketing ideas.
David Scott Peters is a restaurant expert, coach, trainer and speaker, specializing in systems for independent restaurant owners. He is the nationally acclaimed restaurant coach whose unique “SMART Systems” approach to boosting profits has earned him the title of, “The man who can walk into any restaurant in America and find $10,000 in undiscovered cash before he hits the back door – Guaranteed!” Visit www.TheRestaurantExpert.com for more. Learn more tips, tricks and secrets in David’s free five-part e-course, “How to Explode Your Restaurant Profits NOW!” Simply sign up to receive the e-course at TheRestaurantExpert.com.
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By David Scott Peters
Restaurant Tip of the Week
Use waste sheets. All causes for waste are avoidable and are a direct result of a lack of management and training. Waste includes a burned steak, food that spoiled because it was buried in the back of the walk-in and wasn’t rotated properly, and serving portions that are too large (this ties in to the importance of recipe costing cards). Keep track of what gets wasted, and you’ll see a drop in waste and an automatic drop in your food cost. The waste sheet includes what the item was, that it was wasted, why it was wasted and how much that cost. Some people also like to put how much money it would have been worth if you sold it. Another benefit to waste sheets is they’ll show you whether you have a mismanagement problem of a theft problem. Educate, train and track.
David Scott Peters is a restaurant expert, coach, trainer and speaker, specializing in systems for independent restaurant owners. He is the nationally acclaimed restaurant coach whose unique “SMART Systems” approach to boosting profits has earned him the title of, “The man who can walk into any restaurant in America and find $10,000 in undiscovered cash before he hits the back door – Guaranteed!” Visit www.TheRestaurantExpert.com for more.
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By David Scott Peters
As I said in “How to Generate Business for Your Restaurant FAST – Part 1″, one of the best ways to generate business for your restaurant is to get our there. Here is another restaurant marketing idea to generate business for your restaurant fast.
Best Thing Around Handout
Objective:
- Create awareness
- Generate trial
- Increase group sales or frequency of visit
- Spawn community goodwill
Basic Idea: This handout will include a free item, appetizer or dessert on your menu and talk about how it’s the best thing around. Feature an item that you want to be known for and that you do extremely well.
These handouts can be handed out to receptionists as well as office managers for local area businesses or out on a busy street corner. Customize the best thing around handout with your store address, hours, phone, fax number and artwork. Don’t forget to add expiration dates and any exclusions. And before you go giving away your highest-priced menu item, make sure you aren’t couponing yourself out of business with this one.
How to Implement: Anytime is a great time to create awareness. You will need to pay for customizing and printing any artwork.
Check back soon for How to Generate Business for Your Restaurant FAST – Part 3.
David Scott Peters is a restaurant expert, coach, trainer and speaker, specializing in systems for independent restaurant owners. He is the nationally acclaimed restaurant coach whose unique “SMART Systems” approach to boosting profits has earned him the title of, “The man who can walk into any restaurant in America and find $10,000 in undiscovered cash before he hits the back door – Guaranteed!” Visit www.TheRestaurantExpert.com for more. Learn more tips, tricks and secrets in David’s free five-part e-course, “How to Explode Your Restaurant Profits NOW!” Simply sign up to receive the e-course at TheRestaurantExpert.com.
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By David Scott Peters
Listen Closely: GET OUT!
That’s right, I said GET OUT!
What I mean is get out from inside your four walls and drum up business the old-fashioned way, one customer at a time, face to face. It’s time for guerilla marketing at its finest.
If your restaurant is clean, your food is great, your service is great and all the little details are in line and you want to generate more sales… GET OUT! GO GET THE BUSINESS!
To help you, I’ve outlined a few ways for you to get out there. These are ideas you can easily implement that I pulled directly off of my member site.
Superhero Special
Objective:
- Increase awareness
- Implement trial
- Increase group sales
- Generate frequency of visit
Basic Idea: You’re the Superhero and all those office workers need you to rescue them from their hunger! Create a flier promoting your super-fast and dependable delivery service. Explain how you can come to the rescue for their next lunch meeting, whether it’s in-office or at your restaurant. The flier can be used as a bag stuffer in lunch hour take-out, or given to office receptionists and office managers of local area businesses. Find some Superhero Special artwork and be sure to adapt it to include store address, telephone and fax number, as well as the person to contact.
How to Implement: There is no specific time to do this, any time you can increase group sales of local office buildings in the area is a good time. The costs associated are minimal compared to the return. All you need to pay for is the artwork and printing.
Check back soon for a new idea to generate for business for your restaurant FAST.
David Scott Peters is a restaurant expert, coach, trainer and speaker, specializing in systems for independent restaurant owners. He is the nationally acclaimed restaurant coach whose unique “SMART Systems” approach to boosting profits has earned him the title of, “The man who can walk into any restaurant in America and find $10,000 in undiscovered cash before he hits the back door – Guaranteed!” Visit www.TheRestaurantExpert.com for more. Learn more tips, tricks and secrets in David’s free five-part e-course, “How to Explode Your Restaurant Profits NOW!” Simply sign up to receive the e-course at TheRestaurantExpert.com.
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